The ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) course equips learners with the knowledge to develop, implement, and improve IT strategies that drive business success. Designed for professionals seeking leadership roles, this course focuses on integrating strategic direction with practical planning and continuous improvement.

With two delivery options—live classes or self-paced study—this course offers flexibility to suit your learning style and career aspirations.

Course Delivery Options

1. Live Online Classes

• Participate in real-time sessions with certified instructors and industry experts.
• Engage in practical workshops and collaborative projects.
• Access career support services, including job placement and interview preparation.
• The certification exam included expert exam coaching.
• Recorded classes are available for review anytime.

2. Self-Paced Learning

• Study at your own pace with lifetime access to materials.
• Downloadable resources and quizzes to track progress.
• Take mock exams to prepare for certification with confidence.
• A cost-effective option that ensures high-quality learning.

What You’ll Learn: Curriculum Highlights

1. Introduction to Directing and Planning

• Learn the fundamentals of setting strategic IT direction and aligning plans with business goals.
• Outcome: Understand the role of strategic leadership in IT.

2.Creating Effective Governance Structures

• Explore frameworks for decision-making and governance.
• Outcome: Implement governance practices that align with service delivery goals.

3. Integrated Planning Practices

• Learn how to create cohesive plans that connect IT operations with long-term business objectives.
• Outcome: Develop strategies for resource allocation and risk management.

4. Driving Continuous Improvement

• Discover tools and techniques for monitoring performance and making incremental improvements.
• Outcome: Build a culture of continuous improvement.

5. Organisational Change Management

• Learn how to lead organisational changes effectively and minimise disruption.
• Outcome: Handle resistance to change with proven strategies.

6. Course Review & Exam Preparation

• Consolidate your learning with practice exams and expert feedback.
• Outcome: Be fully prepared for the final certification exam.

Why Choose This ITIL® 4 Strategist Certification Course?

• Professional Certification: Earn a globally recognised credential in IT strategy and continuous improvement.
• Job-Ready Skills: Prepare for leadership roles such as IT Strategy Manager and Change Manager.
• Accredited Training: Gain industry-standard knowledge aligned with the ITIL framework.
• Career Support: With the live class option, access expert career coaching and job placement services.

Career Opportunities & Job Roles

This certification qualifies you for high-level roles, including:

• IT Strategy Manager
• IT Governance Lead
• Service Delivery Manager
• Change Manager

With the live class option, benefit from career support services, such as CV reviews and mock interview sessions, to enhance your job prospects.