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Course Curriculum

Business Performance Management
Module 01: Welcome 00:02:00
Module 02: Part 1 Introduction and Agenda 00:03:00
Module 03: Concepts in Business Performance Management 00:05:00
Module 04: The Purpose of Management 00:08:00
Module 05: Exercise: Mission and Objectives 00:04:00
Module 06: Part 1 Project 00:01:00
Module 07: Part 2 Introduction and Agenda 00:02:00
Module 08: Management by Objectives 00:05:00
Module 09: The Performance Pyramid 00:03:00
Module 10: The Balanced Scorecard 00:05:00
Module 11: The Lean Philosophy 00:09:00
Module 12: Benefits Realisation 00:08:00
Module 13: Part 2 Project 00:01:00
Module 14: Test your Knowledge 1 00:08:00
Module 15: Part 3 Measuring Managing and Improving Business Performance 00:07:00
Module 16: Exercise: Performance Measures 00:05:00
Module 17: Analysing Performance Data 00:05:00
Module 18: Operational Metrics 00:03:00
Module 19: Reporting Performance Data 00:03:00
Module 20: Improving Business Performance 00:10:00
Module 21: Exercise: More Performance Measures 00:04:00
Module 22: Key Learning Points 00:03:00
Module 23: Part 3 Project 00:02:00
Module 24: Test your Knowledge 2 00:09:00
Module 25: Part 4 Nightingale Care 1 00:02:00
Module 26: Part 4 Nightingale Care Suggested Answer 1 00:03:00
Module 27: Part 4 Nightingale Care 2 00:01:00
Module 28: Part 4 Nightingale Care Suggested Answer 2 00:03:00
Module 29: Part 4 Nightingale Care 3 00:01:00
Module 30: Part 4 Nightingale Care Suggested Answer 3 00:02:00
Module 31: Part 4 Nightingale Care 4 00:01:00
Module 32: Part 4 Nightingale Care Suggested Answer 4 00:03:00

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