Course Curriculum
| Introduction to the MSF Practices | |||
| Incident Management | |||
| Service Desk | |||
| Monitoring and Event Management | |||
| Problem Management | |||
| Service Request Management | |||
| Practice Capability Development |
18 STUDENTS ENROLLED
The ITIL® 4 Specialist: Monitor, Support, and Fulfil course is designed to empower IT professionals to excel in proactive monitoring, …
| Introduction to the MSF Practices | |||
| Incident Management | |||
| Service Desk | |||
| Monitoring and Event Management | |||
| Problem Management | |||
| Service Request Management | |||
| Practice Capability Development |