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Course Curriculum

Personal Assistant and Minute Taking
Module 1: Introduction to Personal Assistant
Module 1: Introduction to Personal Assistant 00:20:00
Assessment Module 01
Module 01 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 2: Business Telephone Skills
Module 2: Business Telephone Skills 00:21:00
Assessment Module 02
Module 02 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 3: Representing Your Boss and Company
Module 3: Representing Your Boss and Company 00:37:00
Assessment Module 03
Module 03 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 4: Mail Services and Shipping
Module 4: Mail Services and Shipping 00:28:00
Assessment Module 04
Module 04 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 5: Travel Arrangements
Module 5: Travel Arrangements 00:27:00
Assessment Module 05
Module 05 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 6: Organising Meeting and Conferences
Module 6: Organising Meeting and Conferences 00:28:00
Assessment Module 06
Module 06 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 7: Time Management
Module 7: Time Management 00:38:00
Assessment Module 07
Module 07 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 8: Record Keeping and Filing Systems
Module 8: Record Keeping and Filing Systems 00:31:00
Assessment Module 08
Module 08 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 9: Business Writing Skills
Module 9: Business Writing Skills 00:43:00
Assessment Module 09
Module 09 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 10 :Organisational Skills
Module 10 :Organisational Skills 00:28:00
Assessment Module 10
Module 10 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 11: Communication Skills
Module 11: Communication Skills 00:28:00
Assessment Module 11
Module 11 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 12: Customer Service
Module 12: Customer Service 00:19:00
Assessment Module 12
Module 12 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 13: Effective Planning and Scheduling
Module 13: Effective Planning and Scheduling 00:49:00
Assessment Module 13
Module 13 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 14: Invoicing/Petty Cash
Module 14: Invoicing/Petty Cash 00:30:00
Assessment Module 14
Module 14 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 15: Introduction to Minute Writing
Module 15: Introduction to Minute Writing 00:00:00
Assessment Module 15
Module 15 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 16: Preparation for Minute Taking
Module 16: Preparation for Minute Taking 00:20:00
Assessment Module 16
Module 16 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 17: The Meeting Structure
Module 17: The Meeting Structure 00:16:00
Assessment Module 17
Module 17 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 18: Minute Meeting, Decision and Action
Module 18: Minute Meeting, Decision and Action 00:18:00
Assessment Module 18
Module 18 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 19: Roles and Responsibility of Minute Taker
Module 19: Roles and Responsibility of Minute Taker 00:27:00
Assessment Module 19
Module 19 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 20: Tips for Minute Taking
Module 20: Tips for Minute Taking 00:22:00
Assessment Module 20
Module 20 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 21: Technology in Minute Taking
Module 21: Technology in Minute Taking 00:12:00
Assessment Module 21
Module 21 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Module 22: Building Confidence
Module 22: Building Confidence 00:13:00
Assessment Module 22
Module 22 Final Quiz Exam – Personal Assistant and Minute Taking Level 7 00:10:00
Recommended Materials
Recommended Readings – Personal Assistant and Minute Taking Level 7 5 days
Workbook – Personal Assistant and Minute Taking Level 7 2 weeks, 1 day

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