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Course Curriculum

Retail Associate
Module 01: Introduction to Retail Associate 00:05:00
Module 02: The Qualities of a Retail Associate 00:21:00
Module 03: Retail Psychology 00:13:00
Module 04: Importance of Consumer Behaviour 00:12:00
Module 05: The Importance of Communicating with Customers 00:18:00
Module 06: Taking Trends and Targeting Customers Effectively 00:11:00
Module 07: The Sales Process and Dealing with Customers at the Checkout 00:10:00
Module 08: Consumer Rights Act 00:15:00
Module 09: Introduction to Visual Merchandising 00:19:00
Module 10: In-Store Design 00:17:00
Module 11: Exterior Design 00:20:00
Module 12: Health & Safety for Retail Stores 00:21:00
Module 13: Management Skills for Leading Your Team 00:17:00
Mock Exam
Mock Exam – Retail Associate 00:20:00
Final Exam
Final Exam – Retail Associate 00:20:00

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